Customer Relationship Management (CRM)

CRM services transform initiatives to increase sales, boost productivity, and improve customer service. It enables employees to create, assign, and manage requests made by customers – while reducing operational cost and increasing time-to-market.
Customer Relationship Management enables a business to deepen its relationship with the customer, service users, partners, suppliers, and colleagues.
Nurturing a relationship with the customer is crucial for customer acquisition and retention, which is the primary purpose of the CRM’s functions. You can see everything in one dashboard – a simple, customizable place that can tell you all customer history, the status of orders, tickets, service issues, and more.
CRM technology allows firms to collect and manage large amounts of customer data and then carry out strategies based on that information. Data collected through focused CRM initiatives helps firms solve specific problems throughout their customer relationship cycle—the chain of activities from the initial targeting of customers to efforts to win them back for more. CRM data also provides companies with important new insights into customers’ needs and behaviors, allowing them to tailor products to targeted customer segments. Information gathered through CRM programs often generates solutions to problems outside a company’s marketing functions, such as Supply Chain Management and new product development.

A customer-centric organization enjoys strong customer relationships, makes more informed and better decisions based on real-time sales & marketing data and create a customer experience that will lead to phenomenal topline growth. NASIA Technology’s strategic consulting, CRM implementation, deployment and training solutions help companies rapidly re-engineer front-office processes and technologies to engage more customers and drive better sales results. NASIA TECHNOLOGY has CRM expertise of configuring, implementing, customizing and supporting the leading CRM technologies.

Sales Services

Sales Services

We provides the top-quality professional services in the area of marketing and sales. Take advantage of our in-depth professional knowledge, our extensive expertise in the IT sector.

Technical Support

Technical Support

NASIA TECHNOLOGY technical support services can increase availability while simplifying the management of your multi-vendor hardware and software environment to help keep your systems operating at peak performance.

Value Creation

Value Creation

We help our clients identify and act on opportunities at every stage of their deal. firms must pursue new value creation strategies on every asset to reach the full potential of the deal.

Surveys and Polls

Surveys & Polls

Gather key customer information to know what your audience is thinking. In world of social media, instant communication, and marketing, it is crucial to know your customer and adapt quickly to his needs.

Multi-channel Services Management

Multi-channel Services Management

NASIA TECHNOLOGY assigns importance equally across customer contact channels and has invested heavily in cross-channel success for our clients.